HDA created a curriculum of training and technical assistance readiness for navigators and assisters in Illinois, so that when the Obamacare marketplace opened in 2013, resources were there to help people get covered.
Working with In-Person Assistance personnel, Certified Applications Counselors, and a variety of community groups, IHM staff were prominent among the trainers who held hundreds of in-person and webinar training sessions to prepare the navigators and other enrollment and outreach specialists who would help people get covered. They were also part of the community that in 2013 successfully opposed SB 1194, which would have hobbled navigators and assisters in helping people enroll.
HelpHub, an online community where enrollment and outreach specialists in Illinois can share their experiences helping consumers enroll, now hosted and operated by our partners at the Shriver Center, originated at Illinois Health Matters.
HDA’s ACA training work was supported by the Chicago Community Trust.
- Illinois Health Matters post: “Training for In Person Counselors and Navigators in Illinois” (2013)
- Illinois Health Matters post: “The ‘Culture of Coverage:’ How Illinois is making the Health Insurance Marketplace Work” (2013)
- Starting Strong webinars
- Illinois Health Matters post: “Don’t Restrict the Navigators!” (2013)
- Illinois Health Matters post: “Update on SB 1194 (The Insurance Navigator Act)” (2013)
- HelpHub today
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